FAQs

Frequently Asked Questions

1. How long does shipping take?
Orders are processed in 2–3 business days. Delivery time depends on your location and shipping method.

2. How can I track my order?
Once your order is shipped, you’ll receive a tracking number by email or WhatsApp.

3. Do you accept returns?
Yes! Unused products can be returned within 14 days. Please see our Shipping & Returns page for details.

4. What payment methods do you accept?
We accept Visa, MasterCard, PayPal, and other secure payment options.

5. Do you ship internationally?
Yes, we ship to many countries. Shipping fees may vary based on your region.

6. How can I contact you?
You can reach us via email at support@joudbrand.com or through our Contact Us page